The speed boost is part of PLDT's commitment to bring speedy DSL connection to their subscribers. They already started rolling out the upgrade to all active Plan 999 subscriptions, though they did not provide a specific time-frame for the completion. As per their customer service, the upgrade is being done by batch. Subscribers are advised to monitor their connection speed through www.speedtest.net from time to time.
Current Plan 999 subscribers don't need to manually request an upgrade as PLDT will do it automatically on their end.
The upgrade is free. Subscribers will be billed the same monthly plan cost of PHP1690.74 [tax-inclusive].
Here's the breakdown of fees for reference:
Note: I used layman's term to avoid confusion. Monthly bill might increase if value-added services or add-ons, for example Super Bundle, are added.
Subscribing to DSL or Fam Plan 999
Customers who are interested to apply for Fam Plan 999 will also get the same speed boost. It includes unlimited connection up to 3 Mbps plus landline service with unlimited local calls.
Installation, as per the PLDT Home website [as of writing], costs PHP1,100.00. That's a one-time fee. You may try applying over the phone and check if you can get it for free. Before I updated this post, the installation fee is actually waived. WiFi modem is also free. There are various channels to choose from where you can apply for the service and you may want to check them one-by-one for a good deal. The promotion varies from time to time. If you get the installation and modem fee for free, then you'll just be billed for the standard monthly charge. Expect, of course, prorated charge on your first bill, or to put it simply, your first bill will be higher compared to the succeeding bills.
Fam Plan 999 is optimized for online gaming, video streaming and video chat. For first-time subscribers, a one-year lock-in period for DSL service and a two-year contract for the landline service will apply. PLDT, as per their customer service, do not offer dry loop [DSL without landline].
Beware of the hefty termination fee if you think you will not be able to use the service for a year or two. Go to this post if you want to know more about the termination fee.
Lastly, before filing an application, make sure to prepare your documents. Check the list here.
- December 4, 2015 - This post has been transferred from StarrGuide to this blogspot domain. Added new screenshots. Post was revamped. Comments were not migrated. Originally posted on: July 25, 2013
- December 15, 2015 - Added link: Cancelling a PLDT DSL Account
- December 30, 2015 - Added info about dry loop
- January 11, 2016 - Added info about value-added services
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